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Customer Service Executive (Bahasa / English Speaking)
Salary undisclosed
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Responsibilities:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Requirements:
- Candidate must possess at least a SPM.
- Required language(s): English (able to converse in Mandarin will be an added advantage).
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full training is provided
- Applicant must be willing to work on rotational shifts and off day
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Applicant must be willing to work in Ara Damansara, Selangor
Benefits:
- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
- IJP – Internal job program. Opportunity to transfer to other departments (Eg. Finance, Human Resource and etc)
Job Type: Contract
Contract length: 24 months
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Expected Start Date: 01/22/2025
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