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Technical Support Executive (Bahasa / English)
RM 2,000 - RM 3,500 / month
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Responsibilities:
- Provide continuous technical support via telephone and email related to the product
- Employ a high level of interpersonal and communication skills to move beyond customer frustrations and solve customer’s problem
- Identify the level of technical knowledge and adjust technical communications to solve customer’s problem
- Conducting basic probing to determine the next action for any software related to enquiries
Requirements:
- Excellent English & Bahasa verbal communication skills
- Fresh Graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
- Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
- Must be willing to work on rotational shifts
- Must be willing to work in Ara Damansara
WHY JOIN US:
- Monthly fun and exciting staff activities
- We are located nearby shopping malls and housing area
- Hires from different cultures and ethnicity (Europe, Asia Pacific, etc)
Benefit:
- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
- Nice Working Environment
- Free Shuttle Van Provided from Various Location
- Accommodation Provided
- Fun Filled Environment with Events and Activities/ Team Outing
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM2,000.00 - RM3,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Expected Start Date: 02/12/2025
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