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Social Media Chat Support (Chinese)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 4,200 - RM 5,000 / Per Mon

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  • Provide online customer service through a live chat support system.
  • Managing and monitoring social medial platforms
  • Identifying customer needs and helping customers use specific features
  • Experience as a Customer Support or similar CS role is a plus
  • Handling day to day escalation from customers.

    For more details, please contact us on below details-Email- [email protected] WhatsApp: +60 11-1627 3728

Role - Social Media Chat Support

Education -Degree/Diploma- Fresh graduate, SPM- 1 year CS experience(Non BPO also acceptable). RM4200 (Basic) + monthly KPI up to RM800

Intake - 3rd Feb

Work timings - 24*7

Location - KL Sentral

  • Minimum Education Required SPM.
  • Fresh graduates can also apply– Full Training Provide
  • 60% live chat, 40% phone calls & emails.
  • Mostly handling FB Ads matter

  • 5 working days in a week
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Rest & relax area.
  • Quarterly staff recognition and appreciation