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Application Support Specialist – L2 (Banking)

RM 4,000 - RM 7,500 / month

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Position Title: L2 Application Support Engineer (Banking & Finance)"

Tenure: Permanent

Working Location :Kuala Lumpur

Working Hour: Standard

Salary : MYR 4,000 to MYR 7,500

  • Provide support to business users, answer queries, and resolve issues quickly.
  • Troubleshoot and fix problems with applications, keeping service levels on target.
  • Analyze recurring issues to prevent them in the future.
  • Work with the tech team to ensure smooth system updates and changes.
  • Monitor system performance and predict future capacity needs.
  • Follow processes for incident management, ticketing, and change management.
  • Participate in disaster recovery and system upgrade activities.

Requirements:

  • Degree in Computer Science, IT, or related fields.
  • 5+ years in application support, ideally in banking or finance.
  • Strong skills in Oracle/MS SQL, Unix/Linux, Control-M, and ETL tools like Informatica.
  • Experience with big data tools (Hadoop, Hive, Spark) and BI tools (Power BI, Qliksense).
  • Knowledge of ITIL processes is a bonus.
  • Great communication and problem-solving skills.

Job Type: Permanent

Pay: RM4,000.00 - RM7,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Education:

  • Bachelor's (Preferred)

Work Location: In person