Application Support Specialist – L2 (Banking)
RM 4,000 - RM 7,500 / month
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Position Title: L2 Application Support Engineer (Banking & Finance)"
Tenure: Permanent
Working Location :Kuala Lumpur
Working Hour: Standard
Salary : MYR 4,000 to MYR 7,500
- Provide support to business users, answer queries, and resolve issues quickly.
- Troubleshoot and fix problems with applications, keeping service levels on target.
- Analyze recurring issues to prevent them in the future.
- Work with the tech team to ensure smooth system updates and changes.
- Monitor system performance and predict future capacity needs.
- Follow processes for incident management, ticketing, and change management.
- Participate in disaster recovery and system upgrade activities.
Requirements:
- Degree in Computer Science, IT, or related fields.
- 5+ years in application support, ideally in banking or finance.
- Strong skills in Oracle/MS SQL, Unix/Linux, Control-M, and ETL tools like Informatica.
- Experience with big data tools (Hadoop, Hive, Spark) and BI tools (Power BI, Qliksense).
- Knowledge of ITIL processes is a bonus.
- Great communication and problem-solving skills.
Job Type: Permanent
Pay: RM4,000.00 - RM7,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Education:
- Bachelor's (Preferred)
Work Location: In person
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