Customer Service

Requirements

• At least Diploma or Degree in field Logistics/Supply Chain from a recognized college or university.
• Preferably 1 year of working experience in Logistics/Supply Chain
• Attention to detail and excellent organizational skills.
• Positive work history and ability to maintain solid attendance.
• Available to work extended hours.
• Excellent communication and negotiation skills.
• Good management and organizational skills.
• Strong problem-solving skills.

Responsibility

• Manage daily operations & Administration
• Responsible of complete order fulfillment
• Responsible for prepare and complete orders for delivery or pickup according to schedules – (outbound – picking , packing , AWB label , manifest , shipping order)
• Prepare airway bill / consignment note.
• Prepare & create manual orders
• Organize transportation activities
• Deal with various courier services regarding courier issues including problem solving, change of delivery location and change number of orders.
• Handle calls and emails received from customer and various courier services.
• Document fillings ensure proper documentation archiving.
• Manage a team of warehouse assistant on work schedules and to ensure the team maintains operational excellence. Supervise and control order packing goods out operations to ensure accuracy with minimum handling and stock damage.

Job Types: Full-time, Permanent, Contract

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus