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- Oversee daily installation processes and ensure completion by the Installation Team.
- Delegate and manage tasks effectively within the Installation Coordination Department.
- Foster collaboration and professional interactions within the team and across departments.
- Train and mentor new team members to perform their duties efficiently.
- Understand that team leaders' responsibilities and tasks may change based on the requirements of the department and as part of a rotational system to optimize departmental efficiency.
- Plan and schedule installation bookings in coordination with the Installation Manager and Sales Representatives.
- Organize site visits and additional installation works for the installation teams.
- Schedule installation dates and details according to internal Standard Operating Procedures (SOPs).
- Collaborate with the Sales Team (including the engineers and managers) regarding installation dates and special arrangements.
- Analyze and verify the Pre-Installation Checklist with the Installation Manager.
- Gather and validate all necessary information related to installation projects from relevant departments (e.g., roof layout, site pictures, equipment).
- Prepare, collect, and register required documentation and forms for each installation (e.g., Delivery Order, Customer Feedback Form, additional invoices).
- Ensure post-installation photos and documentation are collected, registered, and uploaded to the appropriate system (e.g., HubSpot).
- Prepare weekly master planning reports and maintain accurate project data.
- Liaise and coordinate with vendors and outsourced partners to ensure installation projects are completed successfully.
- Prepare purchase orders for outsourced partners as required.
- Adhere to and enforce all company SOPs and policies.
- Promote process efficiency and embrace new technologies to streamline operations
Job Types: Full-time, Permanent
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Application Deadline: 01/31/2025