Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Executive, MRO Account Manager

Salary undisclosed
Checking job availability...
Original
Simplified

Job Title

Executive, MRO Account Manager

Reports To

Manager Sales (Base & Workshop)

Role Purpose

The MRO Account Managers are responsible for supporting sales, account management and improved customer experience for our customers. This cross functional role requires problem-solving skills and the ability to work with internal stakeholders within EMD and external customers.

Key Accountability

  • Maintain and develop good relationship with existing and new customers.
  • Assist customers by contributing information and recommendations to the customer and providing follow through support.
  • Assist at the operational level and ensure its ongoing development, resolve complaints.
  • Support in identifying revenue opportunities within his/her scope of responsibilities, realizes cross and up-selling potential.
  • Advises customers in finding the right solution and pro-actively sells customer-oriented services.
  • Responsible for perfect functioning of customer interface while giving consideration to contractual service agreements and internal KPIs.
  • Support in developing proposals, quotations and contracts for new and existing customers.
  • Support commercial processing and operational handling of the contract from the point of view of cost effectiveness.
  • Handle initial contact from all customers assigned for all issues of daily operational business.
  • Coordinate business units within MAB to meet customer requirements and maintain an internal and external performance dialog.
  • Responsible for managing commercial process via CRM and ERP system.
  • Responsible for on track check management in line with forecasted milestones and contractual obligations.
  • Responsible for correct cost booking and in time invoicing.

Qualifications & Working Experience

  • Diploma in any field of studies but preferably International Business, Business Admin, etc with more than 3 years experience in MRO environment or customer support role would be an advantage.
  • Others - Holder of Part 66 Cat A or Cat B license with 0 - 2 years of experience as an LAE or Technician (preferable).

Skills & Knowledge

  • Sound knowledge of MRO business process.
  • Good and positive mindset in solving problems internally and with customers.
  • Self-starter and self-motivated in managing day to day operations.
  • Good verbal and written communication skills.

Key Challenges

  • High work load.
  • Customer support assistance at any time.
  • Small and compact team.
Similar Jobs