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Delivery Planner Associate

RM 2,000 - RM 3,000 / Per Mon

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Job Description

  • To perform daily planning, arrangement, coordination, pre-alert, monitoring, and execution of transporter's collection and delivery of shipments for customers.
  • To utilize the company system for planning, and costing allocation.
  • To achieve daily and monthly KPI i.e. Delivery On-Time, Out for Delivery On-Time.
  • To drive improvement from time to time in processes, gaps analysis, costing, and any other areas deemed critical for high service level.
  • Serve as primary contact for customer inquiries and concerns.
  • Analyze customer orders, set delivery priorities, and make schedule adjustments to meet the timely delivery goal.
  • Dealing with delivery complaints, external warehouse and customer returns, cancelation delivery, follow up with an outstanding delivery schedule, and other queries accordingly.
  • To take on ad-hoc tasks and projects as assigned by management to support overall operations.

Job Requirements

  • Preferably a Diploma/Degree holder in Supply Chain/ Logistics/Transport or any other field.
  • At least 1 year of working experience in the related field is required for this position.
  • Knowledge of Logistics or Transport systems will be an advantage.
  • Good attitude, strong interpersonal & communication skills, self-motivated, responsible & a team player.
  • Experience in handling deliveries would be advantageous.
  • Good computer skills and the ability to use business support software.
  • Strong customer service, project management, and quality control skills.
  • Strong teamwork skills and attention to detail.

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Flexible schedule
  • Free parking
  • Maternity leave
  • Professional development
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Transportation management systems: 1 year (Preferred)

Application Deadline: 03/24/2025
Expected Start Date: 04/02/2025