(Main)Livestream Hosting:- Host nightly livestream sessions on Shopee, showcasing products effectively to drive sales and audience engagement.
- Maintain a lively and interactive atmosphere by engaging with viewers, answering questions, and promoting products in a persuasive manner.
- Monitor and adapt to audience feedback during livestreams to improve session quality.
(Main)Customer Service & Support:- Respond promptly to customer inquiries during and after livestreams.
- Provide exceptional service to ensure customer satisfaction and loyalty.
- Collect and analyze customer feedback to identify areas for improvement.
(Sub)Content Creation:- Create high-quality promotional videos, photos, and engaging captions for social media and e-commerce platforms.
- Assist in planning and executing marketing campaigns aligned with company goals.
(Sub)Administrative & Ad Hoc Support:- Assist in managing marketing schedules, team coordination, and other administrative tasks as needed.
- Participate in offline events and represent the brand at promotional activities.
- Execute adhoc tasks when required by the company
Experience & Skills:- Fresh graduates or candidates with 1-2 years of experience in sales, livestream hosting, or marketing are welcome.
- Strong communication and interpersonal skills, with fluency in Mandarin and basic proficiency in Malay and English.
- Comfortable on camera with a natural ability to engage and connect with an audience.
Personality Traits: