Technical Support Representative
RM 2,500 - RM 3,000 / Per Mon
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- Provide technical assistance to users with hardware and software issues, often via phone, in person, or online.
- Install and configure new hardware and software, as well as update existing versions.
- Log issues by recording bugs, enhancement requests, and updating service records.
- Keep customers informed about the latest firmware updates and service requests.
- Travel outstation as required to provide technical support.
- Candidate must possess at least a Diploma in Computer Science, Telecommunication, or a related field.
- Required languages: Mandarin, English, and Bahasa Malaysia.
- Fresh graduates are encouraged to apply.
- Must be proactive, a fast learner, and confident.
- Knowledge of IT and PC repair is essential.
- Medical and dental benefits/medical insurance.
- Personal leave.
- Bonus and yearly increment based on annual performance reviews.
- EPF and SOCSO contributions.
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