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Technical Support (Mandarin Speaker)_Telco Project_24/7 Shift_2 Years Contract_Nearby LRT_Up to RM4K
RM 3,500 - RM 4,000 / month
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Role : Technical Support Executive - Mandarin + English
Type : 24 months Contract
Location : Ara Damansara (Nearby LRT)
Working hours / days : 24/7 Rotation Shift (2 off days rotation)
Salary : Basic RM3,100 + Shift RM400 + KPI RM500
Responsibilities:
- Provide continuous technical support via telephone and email related to the product
- Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem
- Identify the level of technical knowledge and adjust technical communications to solve customer’s problem
- Conducting basic probing to determine the next action for any software related to enquiries
Requirements:
- Excellent English & Mandarin verbal communication skills
- Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
- Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
- Must be willing to work on rotational shifts
- Must be willing to work in Ara Damansara
WHY JOIN US:
- Monthly fun and exciting staff activities
- We are located nearby shopping malls and housing area
- Nearby LRT Station
Benefit:
- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
- Nice Working Environment
- Free Shuttle Van Provided from Various Location
- Fun Filled Environment with Events and Activities/ Team Outing
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM3,500.00 - RM4,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Are you able to read and write in Mandarin?
- Are you willing to work on 24/7 rotation shift?
- When is your availability date to join?
Experience:
- Customer service: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person
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