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Sales & Customer Service Executive

Salary undisclosed

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Position : Sales & Customer Service Executive
Salary Range : RM 3,000--- RM4,500 (Bonus Based on Performance)
Working Day/ Hour : Mon - Fri (5Days) - 8am - 530pm
Reports To : Department Manager – Senior Manager

Job Description :

  • Identify and develop new business opportunities while providing exceptional customer service to existing clients.
  • Support the Department Head in executing responsibilities and achieving the company’s strategic goals.
  • Respond to customer inquiries and complaints in a professional and efficient manner.
  • Ensure the timely delivery of parts to customers in alignment with the agreed schedule.
  • Prepare accurate and competitive quotations based on customer inquiries.
  • Build and maintain strong relationships with existing and prospective customers, providing insights into future business opportunities.
  • Collaborate with Engineering, Production, and Tooling teams to address technical aspects of customer requirements effectively.

Academic Qualification:

  • Bachelor’s degree in Mechanical Engineering, Marketing, or a related field.
  • At least 3 years of experience in sales or business development, preferably within the manufacturing industry.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

  • Monday to Friday

Experience:

  • Business development: 3 years (Preferred)

Language:

  • Mandarin (Required)