Global Operations Officer
Salary undisclosed
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About our Trade Documentary Team
Our Trade Documentary team is responsible for supporting the efficient execution of Trade Finance operations within the Bank. The team are vitally important to the Bank’s core strategy, handling transactions globally and minimising risk. You’ll be part of a global, purpose-led business with the resources to support your unique career aspirations. This is your opportunity to solve complex problems, drive innovation and change, to help us achieve our strategic ambitions.
About our Technology and Operations Team
Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.
Job Summary
As a Trade Operations Analyst, you will be responsible for supporting the efficient execution of Trade Finance operations within the bank. You will play a vital role in the Trade Operations team & be responsible for the processes of delivering Trade Finance services for Standard Chartered Bank’s clients with a focus on client experience as well as management of risk and full compliance of rules, regulations, procedures, practices, and policies that are applicable to the process.
Key Responsibilities
People & Talent
- Foster a collaborative and inclusive work environment that promotes teamwork, knowledge sharing and professional growth
- Self-learning and initiative in leveraging available training to learn new products outside of initial product assignment to further grow and develop expertise and capabilities.
- Lead by example and demonstrate behaviour consistent with the bank’s culture and values.
- Support development and training of new team members to ensure a high overall level of expertise and competency.
Risk Management
- Act as the first line of defence in risk management and identification of risk in course of daily operations.
- Comply with procedures and operating instructions as well as internal guidelines and policies which are designed to mitigate risk.
- Ensure error free processing complying with documented procedures and operating instructions.
- Identify, highlight and escalate concerns appropriately to allow risk to be adequately managed.
- Contribute to and support process improvements for operational risk management.
Governance
- Comply with Group Policies and Procedures.
- Comply with Local policies and procedures that may be applicable
Skills and Experience
- Operations – Back Office
- Banking Products (Trade Finance)
- Anti-Money Laundering Policies and Procedures
- Service Excellence
- On-Line Transaction Processing tools
- Process Improvement
Qualifications
- Bachelor’s Degree in finance, business administration, or a related field is recommended. A relevant professional certification (e.g., Certified Documentary Credit Specialist) is a plus.
- Prior experience in trade finance operations within a banking or financial institution is very advantageous.
- Excellent analytical, problem solving, and decision-making skills.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Strong communication and interpersonal skills to collaborate with stakeholders at all levels
- Attention to detail and a high level of accuracy in executing trade finance operations.
- Good command of English language is a must. Command of additional languages is a plus.
- Operations – Back Office
- Banking Products (Trade Finance)
- Anti-Money Laundering Policies and Procedures
- Service Excellence
- On-Line Transaction Processing tools
- Process Improvement
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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