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Customer Service Assistant – Airline (Fixed Shift)

RM 2,000 - RM 2,300 / Per Mon

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  • Customer Assistance: Provide excellent customer service and assist customers effectively.
  • Problem Resolution: Offer immediate solutions and redirect issues to the appropriate platforms when necessary.
  • Complaint Handling: Escalate customer complaints and compliments promptly to the relevant channels.
  • Multi-channel Communication: Respond to inbound calls, emails, and live chats efficiently.
  • Minimum Qualification: SPM and above.
  • Language Proficiency: Able to speak, read, and understand both Bahasa Melayu and English.
  • Fresh Graduates: Fresh graduates encouraged to apply – Full training provided.
  • Location: Must be willing to work in Ara Damansara.
  • Training Provided: Comprehensive training to ensure success in the role.
  • EPF & SOCSO: Eligible for employee benefits such as EPF and SOCSO.
  • Leave Entitlements: Enjoy sick leave and annual leave for work-life balance.
  • Positive Work Culture: Nice working environment for personal and professional growth.