Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Event Coordinator cum Customer Service Executive

RM 2,500 - RM 3,000 / Per Mon
Checking job availability...
Original
Simplified

Event Registration Management

  • Handling registration system inclusive of payment collections follow-up.
  • General Admin including up keeping of quality database of delegate/participant.
  • Onsite delegate liaison.
  • Onsite registration.
  • Coordinate team in preparation for event in above areas.
  • Lead onsite team during event for registration & customer general enquiries.
  • Closing of project following proper procedure with proper filing of registration.

Customer Service Management

  • Identify and assess customers needs to achieve satisfaction.
  • Proactive communication with customers via telephone, email or in person in order to respond to inquiries or to provide information about products and services, to confirm attendance, to take orders or cancel orders, or to obtain details of complaints.
  • Work closely with other teams and departments, on updating customer interactions and transactions in CRM, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Build and maintain sustainable relationships and trust with customer accounts through open and interactive communication.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems.
  • Achieve at least Diploma in event or related field.
  • 1 year experience in related field(s) is preferred.
  • However, fresh graduates are encouraged to apply.
  • Required language(s): Proficiency to converse and write in English and Mandarin.
  • Computer literate and knowledge in Microsoft Office, especially Microsoft Excel.
  • Familiarity with CRM systems and practices preferred.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent interpersonal, communication and presentation skills.
  • Reliable, ability to multi-task, prioritize, and manage time effectively. Able to work independently with minimal supervision.
  • Ability to perform administration support tasks efficiently.
  • Able to work under tight schedule to meet project deadlines.
  • EPF & SOSCO
  • Commission
  • Not fixed [weekend allowance MYR 75 (2hours +/ half day), MYR 150 (6 hours/ full day)]
  • Meal claims
  • Mileage and parking claims if meeting clients.
  • Annual Leaves（upon confirmation)
  • Optical/dental yearly allowance (upon confirmation)
  • Medical Claim (upon confirmation)