Customer Support (English/Bahasa Malaysia)
RM 2,000 - RM 2,800 / Per Mon
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- Handling all inbound calls, chat & email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Interactive personal skills that fit the team and customer environment as well as adapt to change
- Ability to work in a fast paced environment
- SPM leavers who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided.
- You are required to work on rotational shifts.
- Working experience in the service industry will be an added advantage for this position.
- Candidate must possess at least a SPM.
- Required language(s): BM & English
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
- Able to work in Rotational Shift.
- Salary: RM 2500- RM 2800
Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future. • STAR – System for Appraisal & Rewards – The STAR training is to help employees to identify their weakness and to develop future leaders for the company. • Additional benefits - Shift allowances, Performance incentives and Overtime claims