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Customer Support (English/Bahasa Malaysia)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 2,000 - RM 2,800 / Per Mon

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  • Handling all inbound calls, chat & email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Interactive personal skills that fit the team and customer environment as well as adapt to change
  • Ability to work in a fast paced environment
  • SPM leavers who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided.
  • You are required to work on rotational shifts.
  • Working experience in the service industry will be an added advantage for this position.
  • Candidate must possess at least a SPM.
  • Required language(s): BM & English
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
  • Able to work in Rotational Shift.
  • Salary: RM 2500- RM 2800

Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future. • STAR – System for Appraisal & Rewards – The STAR training is to help employees to identify their weakness and to develop future leaders for the company. • Additional benefits - Shift allowances, Performance incentives and Overtime claims