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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Guest Relations Intern

RM 800 - RM 1,000 / month
Checking job availability...
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We are looking for an enthusiastic and dedicated Hotel Management Intern to join our team and assist in various day-to-day operations of our hotel. This internship will provide with hands-on experience in the hospitality industry, offering exposure to front desk operations, guest services, housekeeping, event planning, and overall hotel management. If you are passionate about customer service and hospitality, this internship is the perfect opportunity to learn from industry professionals.

Key Responsibilities:

Booking Management

  • Handle all reservations made via Online Travel Agencies (OTAs), direct bookings, and other sales channels.
  • Ensure 100% accuracy when entering reservations into the Property Management System (PMS).
  • Synchronize room availability and rates across all platforms daily.

Guest Communication

  • Respond to guest inquiries and requests through emails, phone calls, and OTA platforms.
  • Provide accurate information about room availability, services, and promotions.

Rate Optimization

  • Update room rates dynamically based on occupancy, market trends, and events.
  • Ensure rate parity across all OTAs and direct channels..

Upselling and Cross-Selling

  • Upsell premium room categories, packages, and additional services during the reservation process.
  • Promote services such as late check-outs, dining packages, and exclusive experiences.

Inventory and Availability Management

  • Monitor room inventory to avoid overbooking or underutilization.
  • Update inventory immediately after cancellations or modifications.

Reporting and Analysis

  • Prepare and submit daily, weekly, and monthly reports on occupancy, ADR (Average Daily Rate), and RevPAR (Revenue Per Available Room).
  • Provide insights and recommendations for improving revenue performance.

Coordination with Operations

  • Communicate special requests (e.g., early check-ins, extra beds) to relevant departments.
  • Ensure accurate and timely information flow between reservations and operations teams.

Guest Satisfaction

  • Handle guest complaints or escalate them to the appropriate department for resolution.
  • Monitor reviews related to reservations and address issues to enhance guest satisfaction.

System Proficiency

  • Ensure proficiency in PMS, OTA extranets, and all reservation-related software tools.
  • Report and resolve technical issues promptly.

Any Other Tasks

  • Perform any additional tasks assigned by the manager or management to support the department’s objectives.