Housekeeping Team Leader
RM 2,800 - RM 3,200 / month
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This position is concerned with supervision and monitors the work of the room attendants assigned to the floors according to the standard set by Management
- Allocate daily assignments to Room Attendants
- Conducts morning briefings to Room Attendants
- Check daily occupancy reports, read, logbooks and follow up as required.
- Updates logbook and communicates important information
- Follow up on trace reports for special guests requests, VIPs, Hilton Honor and carries out daily task
- Inspects check out rooms before reporting them ready for sale after it has been cleaned by Room Attendants according to set the standard.
- To fully understand department/ hotel SOP. To carry out daily tasks follow SOP
- Daily room checking includes a check on occupied/long stay guests rooms, out of order rooms, out of service rooms and vacant inspected rooms
- Inspects all areas, corridors, pantries, service areas, staircases and ensure they are clean at all times
- To report Engineering of any maintenance job and follow up to ensure the job is completed.
- To ensure that all Lost and Found items are recorded according to the procedure set
- To assist inventories with proper documentation and record
- To conduct on the job skill training to the Attendant as and when needed. Monitoring Attendant progress improvement and communicating closely with HK Trainer for follow up.
Job Type: Full-time
Pay: RM2,800.00 - RM3,200.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus