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- Provides excellent service to internal customers in other departments as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
- Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Works in a supportive and flexible manner with other departments
- Sets up venue as per guest requirement.
Qualifications
- SPM (Sijil Pelajaran Malaysia) or Diploma in Hotel Management
- Good communication skills (verbal and listening and writing)
- Excellent communication skills
Experience
- 2 years of experience in the related field required for this position
- Able to converse in English
- Able to perform shift works
Job Type: Full-time
Pay: From RM2,600.00 per month
Benefits:
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Expected Start Date: 02/03/2025
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