ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
Management Assistant
In this role you will:
- Report to the Head of Customer Success Usage.
- Provide administrative support to Management of Customer Success.
- Assist in newcomer onboardings and handholding.
- Manage the organization of internal digital channels like Confluence, Team channels and sysgroups.
- Provide pro-active calendar management for Management. Ensuring urgent items are highlighted, while resolving conflicting requests. This will include organizing, scheduling, and booking both external and internal meetings.
- Collect and prepare appropriate material for team meetings and other major team events (PowerPoint presentations, minutes of team meetings, etc.).
- Create purchase requisitions on behalf of the team/tribe using internal SAP systems. Communicate and follow up with Procurement as needed.
- Provide support for Management in respect of their varying travel requirements. To investigate travel options and book travel, including any visa requirements.
- Complete and submit all expense claims for Management.
- Organize team events/off-sites and ceremonies (calendar, logistics, catering, travel/expense).
- Be the training coordinator for the Customer Success organization.
- Collaborate and work with peers on office wide internal events, such as brown bag sessions, townhalls, open doors, workshops (prep, planning, logistics, setup etc.).
- Demonstrate awareness of policies and procedures, suggest improvements where appropriate and communicate accordingly with Management and teams.
What will make you successful?
We are seeking professionals with the following knowledge & expertise:
- Minimum of 1 – 3 years of experience of working.
- Demonstrated planning, organizational and time management skills.
- Strong capability to multitask and prioritize daily workload.
- One Team mindset and ability to build relationships with peers, Senior Managers, and other stakeholders.
- Experience with maintaining discretion and confidentiality of information.
- Adaptability and responsiveness to change.
- Eager to learn attitude.
- Ability to work autonomously, take accountability of work.
- Excellent verbal and written communications skills.
- Experienced using MS Office Suite and Teams.
- Proficiency in English.
What we offer
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
