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Service Crew (Mandarin Only)
RM 2,500 - RM 3,500 / month
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Original
Simplified
- Greeting customers warmly and escorting them to their tables.
- Taking and serving food and beverage orders.
- Providing menu recommendations and answering customer inquiries about menu items.
- Accurately entering orders into the point-of-sale (POS) system.
- Coordinating with kitchen staff to ensure timely and accurate delivery of food items.
- Checking orders before serving to ensure correctness.
- Setting up tables with appropriate utensils, napkins, and condiments.
- Clearing and resetting tables for the next customers.
- Ensuring that the dining area is clean and well-maintained.
- Communicating effectively with kitchen and bar staff to ensure smooth operations.
- Recommending additional items such as appetizers, desserts, or special promotions.
- Presenting bills and processing payments accurately.
- Ensuring proper reconciliation of cash at the end of the shift.
- Addressing customer complaints or concerns promptly and professionally.
- Seeking assistance from management when necessary.
- Collaborating with kitchen and other service staff to provide efficient service.
- At least completed SPM education
- Having at least 1 years' experience in Food & Beverage or relevant field is preferred.
- Fresh graduate is welcome to apply.
- Able to communicate in Mandarin and English.
- Willing to work on shifts, including weekends and public holidays if necessary.
- Positive attitude, responsible, and able to work well in a team.
- EPF, SOCSO, EIS, PCB and HRDF contribution
- KPI Performance Incentive
- Annual bonus
- Performance bonus
- Public holiday leave
- Paid sick leave
- Paid Annual leave
- Overtime allowance
- Medical allowance
- Employee insurance coverage
- Staff discount up to 30%
- Staff meal provided
- Flexible working day and hour (Shift rotation)
- Career advancement and development (Up to C-Level)
- Career and professional training program sponsorship
- Career training and programs
- 6 working days per week