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Service Crew (Mandarin Only)

RM 2,500 - RM 3,500 / month

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  • Greeting customers warmly and escorting them to their tables.
  • Taking and serving food and beverage orders.
  • Providing menu recommendations and answering customer inquiries about menu items.
  • Accurately entering orders into the point-of-sale (POS) system.
  • Coordinating with kitchen staff to ensure timely and accurate delivery of food items.
  • Checking orders before serving to ensure correctness.
  • Setting up tables with appropriate utensils, napkins, and condiments.
  • Clearing and resetting tables for the next customers.
  • Ensuring that the dining area is clean and well-maintained.
  • Communicating effectively with kitchen and bar staff to ensure smooth operations.
  • Recommending additional items such as appetizers, desserts, or special promotions.
  • Presenting bills and processing payments accurately.
  • Ensuring proper reconciliation of cash at the end of the shift.
  • Addressing customer complaints or concerns promptly and professionally.
  • Seeking assistance from management when necessary.
  • Collaborating with kitchen and other service staff to provide efficient service.
  • At least completed SPM education
  • Having at least 1 years' experience in Food & Beverage or relevant field is preferred.
  • Fresh graduate is welcome to apply.
  • Able to communicate in Mandarin and English.
  • Willing to work on shifts, including weekends and public holidays if necessary.
  • Positive attitude, responsible, and able to work well in a team.
  • EPF, SOCSO, EIS, PCB and HRDF contribution
  • KPI Performance Incentive
  • Annual bonus
  • Performance bonus
  • Public holiday leave
  • Paid sick leave
  • Paid Annual leave
  • Overtime allowance
  • Medical allowance
  • Employee insurance coverage
  • Staff discount up to 30%
  • Staff meal provided
  • Flexible working day and hour (Shift rotation)
  • Career advancement and development (Up to C-Level)
  • Career and professional training program sponsorship
  • Career training and programs
  • 6 working days per week