Credit Control Executive
RM 3,000 - RM 3,500 / Per Mon
Checking job availability...
Original
Simplified
Credit Control:
- Identify, reconcile and record daily collections accurately and efficiently.
- Follow up with the solicitor every week for status documentation for each case and Purchaser for financial status.
- Follow up with the end-financier for release payment advised by the solicitor.
- Ensure timely billings, collection and loan documentation.
- Senior roles: Manage and oversee the credit control functions for property projects.
- Perform other duties as and when required.
Customer Care:
- Respond promptly and professionally to customers' inquiries and complaints via phone, email or in-person.
- Provide accurate and complete information to customers in a friendly and courteous manner.
- Handle customer complaints with empathy and understanding, and escalate to the appropriate team if necessary.
- Liaise with relevant departments to resolve customer issues in a timely manner.
- Identify and report customer service issues to the management team.
- Ensure customer satisfaction by delivering exceptional service.
- Possess at least a Degree in Finance / Accountancy / Business Administration.
- At least 1-4 years of working experience in credit control and customer service, preferably in the Property field
- Fluent in Bahasa Malaysia and English. Fluency in Mandarin will be an advantage.
- Experience in handling sub-sales and Memorandum of Transfer (MOT) will be an advantage.
- Knowledge of Wiz system is an added advantage.
- Experience with customer service scope of job is an added advantage.
- Good interpersonal and communication skills.
- Good debts recovery skills.
- Positive, aggressive and have self-discipline.
Attractive Salary Package
- Competitive salary with allowances.
- Comprehensive benefits including EPF, SOCSO, and EIS contributions.
Benefits:
- Free parking.
- Generous leave benefits.
- Medical reimbursement for health-related expenses.
Professional Growth Opportunities:
- Immediate start available upon successful interview.
- On-the-job training and clear career progression paths.
- Excellent opportunities to develop personal skills such as teamwork and communication.
- Active involvement in business operations and strategic initiatives.
- Access to mentorship and personalized development plans.