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Customer Service ( cum clinic asssistant )

Salary undisclosed

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• Answer incoming calls from customers. • Meet and greet patients. • Assist customers with requests for information regarding medical package, complaints, making appointments, and resolving issues related to clinic services. • Assist patient, guide or direct them to the clinic. • Maintain and update customer and referral information. • Build good rapport with customers or patients. • Ensures to provide service for walk-in patients and walk-in equipment requests. • Responsible for providing technical assistance to customers as required.