Collections Field Recovery Officer
RM 2,500 - RM 2,999 / Per Mon
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To visit houses / commercial premises and collect relevant information. To obtain new information from the visiting effort e.g. new contact number/new addresses. To assist the Collection team’s arrangement with customers when required. To deliver/collect documents to/from customers/Clients. To deliver reminders/letters to customer premises/office To sources for resources to locate the customer premises. Undertake other duties as directed by HOD. Good listening skills Communication skills Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices Negotiating skills Patience and stress management Problem-solving skills Critical thinking skills