Customer Service
RM 2,500 - RM 3,500 / Per Mon
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- Handle florist order and assist flora arrangement
- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Handle in-store and online orders to ensure timely and accurate completion.
- Manage order processing cycle with other departments (whatapp,IG, FB order)
- Issue invoice, delivery order and check payments with accounts department
- Stock take and inventory accountability (florist inventory)
- Handle and follow up customer inquiries, complaints, and feedback to ensure high levels of customer satisfaction
- Provide professional advice to help customers choose suitable flowers, bouquet types or design styles
- Coordinate delivery or arrange self-pickup to ensure that the bouquets reach the customer within the specified time with Logistic department
- Ensure floral arrangements meet a set standard of quality
- Maintaining a clean workspace
- Language: Mandarin, English, Bahasa Malaysia
- Minimum 1-2 years with related field, Customer Service, Administrator, Strong communication and interpersonal skills
- Fresh graduates are also encouraged to apply
- Have a strong sense of time management
- Detailed-oriented
- Ability to work independently
- Flexibility to work during peak floral seasons, weekends, and holidays as needed
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
PUDU RIA FLORIST brings together high-quality, creative, and share-worthy floral arrangements addressing every occasion.
We are seeking for a committed Florist Customer Service to join our growing business.
If you have an interest and knowledge-base when comes to the handling and structuring of floral arrangements, we want you!
Here’s a well-rounded list of company benefits:
- Comprehensive Medical and Dental Insurance: Full coverage for employees to support health and wellness.
- Generous Paid Time Off and Holidays: Ample time off to recharge, including national holidays.
- Professional Development: Access to training programs and growth opportunities for career advancement.
- Employee Discounts: Discounts on all company products and services for employees.
- Annual Company Trip: Team-building trips to foster connection and celebrate achievements.
Others:
- EPF/SOCSO provided
- Overtime pay
- Yearly bonus
- Insurance
- Lunch Meal
- Free Parking
Location: 21, Jalan Empat, Chan Sow Lin, Kuala Lumpur, Kuala Lumpur, Malaysia 55200
- Overtime pay
- Generous Paid Time Off and Holidays: Ample time off to recharge, including national holidays.