Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service English Speaker (Digital Banking ) Fix Shift

RM 3,500 - RM 4,000 / Per Mon
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  • Inbound Calls: Handle incoming calls promptly and professionally.
  • Customer Inquiries: Respond to queries submitted via the bank’s Contact Us form.
  • Request for Information (RFI): Contact customers to obtain necessary information/documents for KYC, AML, risk, and operations teams.
  • Transaction Verification: Perform call-backs with customers to confirm transactions.
  • First Call Resolution: Address customer queries and concerns effectively to ensure quick and accurate solutions.
  • Problem-Solving: Identify customer needs, clarify concerns, and provide comprehensive answers and appropriate solutions.
  • Customer Assistance: De-escalate situations involving dissatisfied customers by offering patient and professional support.
  • Complaint Handling: Serve as Level 1 contact for customer complaints and escalate as needed.
  • Record-Keeping: Maintain detailed call logs and reports, ensuring all conversations are properly documented in the call centre database.
  • Education: Minimum Diploma and above.
  • Language Proficiency: Must be able to speak, read, and write in English.
  • Experience: At least 6 months of customer support experience in any industry.
  • Tech-Savvy: Interest in the customer’s products and platform features.
  • Sales & Service: Ability to meet sales targets while ensuring an exceptional customer experience.
  • Problem-Solving: Strong capability to transition support calls into sales opportunities.
  • Customer Rapport: Proven ability to build and maintain strong customer relationships.
  • Multitasking: Efficient in handling multiple tasks and navigating computer systems.
  • Ownership & Accountability: Committed to resolving customer issues before ending calls.
  • Results-Driven: Self-motivated to achieve targets and deliver top-tier service.
  • Working Hours: Monday to Friday, 9 AM - 6 PM
  • Training Provided: Comprehensive training on soft skills, systems, SOPs, and product knowledge
  • Language Allowance: RM300
  • Medical & Insurance Coverage
  • EPF, SOCSO, EIS & Other Benefits
  • Annual Leave & Medical Leave
  • Career Progression: Clear pathways for growth and advancement