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Guest Service Agent (Korean)

Salary undisclosed

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Job Responsibilities: -Provide exceptional customer service to Korean-speaking guests. -Handle guest check-ins, check-outs, and reservations efficiently. -Assist with guest inquiries, complaints, and requests in a professional manner. -Coordinate with other departments to ensure a seamless guest experience. -Promote hotel services, facilities, and special offers. -Maintain accurate guest records and transactions. Job Requirements: -Proficiency in Korean and English (both spoken and written). -Previous experience in Front Office, Hospitality, or Customer Service is an advantage. -Excellent communication and interpersonal skills. -Ability to work shifts, weekends, and public holidays. -A customer-focused and service-oriented mindset.