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1. Implement and review that the goods receiving function of the Loading Bay is in accordance with policies and procedures 2. Ensure support is provided to customer (tenant/contractors) request and enquiries in a professional, courteous and timely manner in order to maintain a high level of customer satisfaction and quality service in a quick, efficient manner. 3. Communicate with other departments on Loading bay matters which cncern them. 4. Ensur that all lorries or vans making deliveris are properly parked in the respective bays and are there at restricted/permitted time only. 5. Cleanliness of the Dock Area is to be maintained at all time.