Senior Business Analyst
RM 8,000 - RM 9,000 / Per Mon
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- Gather, analyze, and document business requirements from stakeholders.
- Identify gaps in business processes and recommend data-driven solutions.
- Collaborate with cross-functional teams, including IT, product management, and operations.
- Prepare detailed business cases, process flows, and functional specifications.
- Conduct market research and competitive analysis to support strategic decisions.
- Act as a liaison between business units and technical teams to ensure alignment.
- Lead and manage projects, ensuring timely delivery of key milestones.
- Analyze data to identify trends, risks, and opportunities for process improvement.
- Support user acceptance testing (UAT) and provide training to end-users when needed.
- Bachelor’s degree in Business Administration, Information Technology, Finance, or related field (Master’s preferred).
- 5+ years of experience as a Business Analyst, preferably in a senior or lead role.
- Strong knowledge of business analysis methodologies (e.g., Agile, Scrum, Waterfall).
- Proficient in tools like MS Excel, SQL, JIRA, Confluence, and business intelligence platforms.
- Excellent problem-solving, analytical, and critical thinking skills.
- Strong communication and stakeholder management abilities.
- Experience with data analysis, process modeling, and project management.
- Annual and Sick leaves provided