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Senior Business Analyst

RM 8,000 - RM 9,000 / Per Mon

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  • Gather, analyze, and document business requirements from stakeholders.
  • Identify gaps in business processes and recommend data-driven solutions.
  • Collaborate with cross-functional teams, including IT, product management, and operations.
  • Prepare detailed business cases, process flows, and functional specifications.
  • Conduct market research and competitive analysis to support strategic decisions.
  • Act as a liaison between business units and technical teams to ensure alignment.
  • Lead and manage projects, ensuring timely delivery of key milestones.
  • Analyze data to identify trends, risks, and opportunities for process improvement.
  • Support user acceptance testing (UAT) and provide training to end-users when needed.
  • Bachelor’s degree in Business Administration, Information Technology, Finance, or related field (Master’s preferred).
  • 5+ years of experience as a Business Analyst, preferably in a senior or lead role.
  • Strong knowledge of business analysis methodologies (e.g., Agile, Scrum, Waterfall).
  • Proficient in tools like MS Excel, SQL, JIRA, Confluence, and business intelligence platforms.
  • Excellent problem-solving, analytical, and critical thinking skills.
  • Strong communication and stakeholder management abilities.
  • Experience with data analysis, process modeling, and project management.
  • Annual and Sick leaves provided