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Systems Support Engineer

RM 2,500 - RM 3,500 / Per Mon

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  • Provide technical support to clients, diagnosing and resolving IP communications-related issues.
  • Collaborate with cross-functional teams to troubleshoot and address complex technical challenges in IP Communications solutions.
  • Install, configure, and maintain hardware, software, and network components for IP-based communication systems.
  • Monitor and optimize the performance of IP communications systems, identifying bottlenecks and implementing necessary improvements.
  • Conduct routine maintenance, updates, and backups of IP communications systems.
  • Deliver timely and effective solutions to technical problems and inquiries related to IP Communications solutions.
  • Document processes, procedures, and solutions for reference and training.
  • Participate in on-site projects, working directly with clients to implement, deploy, and integrate IP Communications solutions.
  • Stay abreast of industry trends and best practices in IP Communications technology.

Perks & Benefits: -

  • 5 days work in a week
  • Company trips
  • Regular team activities
  • Sales commissions & monthly target incentives
  • Allowances
  • Personal development opportunities
  • Bachelor's degree in computer science, Information Technology, or related field.
  • Strong passion for technology and eagerness to learn.
  • Excellent problem-solving and communication skills.
  • Ability to work collaboratively in a team environment.
  • Relevant internships or projects demonstrating technical skills.
  • Basic understanding of networking concepts and programming languages.
  • Enthusiasm for staying updated on industry trends and best practices.