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Sales Operations Head

RM 3,500 - RM 3,999 / Per Mon

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Duties Covered : 1. Operational Leadership: Oversee the daily operations of the purchase department, logistics department ad sales team, ensuring the effectiveness and efficiency of all processes. 2. Team Management: Lead, mentor and develop a diverse team of sales and operations professionals, fostering a high-performance culture. 3. Process Improvement: Identify opportunities for process improvements and implement best practices to enhance operational efficiency across departments in branch. 4. Data Analysis & Reporting: Utilize SQL and other data analysis tools to track sales performance, inventory levels and logistics efficiency, providing insights to drive decision-making. 5. Cross-Department Collaboration: Facilitate communication and collaboration between purchase, logistic and sales teams to ensure smooth operational workflows and exceptional customer service. 6. Performance Metric: Establish key performance indicators (KPIs) to measure the success of indoor operations, sales activities and team performance. 7. Administrative Tasks: Manage paperwork related to sales operations, including contracts, report and correspondence, ensuring accuracy and compliance with company policies. 8. The listed JD may amend from time to time based on the business and company strategy Ad-hoc tasks may be assigned as a new challenge to you. Remarks : - 5.5 working days (Monday to Saturday) - Working Hour : 8.00am to 5.00pm (1 hour rest)