Recovery Officer
Salary undisclosed
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-Responsible for reaching out to clients to collect or remind them of overdue balances. -Make proactive calls to notify customers about outstanding payments. -Persuade, negotiate, and work with clients to set up manageable repayment schedules. -Effectively follow up on payment promises made by customers. -Meet individual and team goals to qualify for the Incentive Program. -Provide explanations and clarifications regarding non-payment issues and other product-related services.