Sales Manager

Responsibilities: 1. Spare Parts Sales: - Actively promote and sell spare parts products according to company policies and sales targets. - Establish and maintain good relationships with both new and existing customers. 2. Customer Service: - Provide professional advice on spare parts needs and technical solutions to customers. - Respond promptly to customer inquiries and handle complaints to ensure a high level of customer satisfaction. 3. Market Analysis: - Conduct market research to identify potential customers and opportunities for product promotion. - Analyze market trends, competitor activities, and pricing strategies to optimize sales performance. 4. Inventory Management: - Coordinate with the warehouse team to manage inventory levels and ensure timely supply of needed parts. - Monitor inventory and forecast future spare parts demand. 5. Sales Documentation Management: - Prepare quotations, invoices, and other necessary sales documents. - Ensure all records are accurate and comply with internal audit standards. 6. Department Collaboration: - Work closely with internal departments, including logistics, technical support, and finance, to ensure smooth order processing and customer satisfaction. - Attend meetings and regularly provide sales reports to management. 7. Product Knowledge: - Stay updated with the latest products, spare parts, and related technologies in the engineering machinery industry. - Conduct product training and demonstrations for customers as needed. Qualifications: - Associate degree in Sales, Marketing, Mechanical Engineering, or a related field. - Sales experience, preferably in the engineering machinery or heavy machinery industry with experience in spare parts sales. - Excellent communication and negotiation skills. - Ability to work independently and manage multiple customers. - Familiarity with CRM software and sales performance tracking tools. - Willingness to travel for customer visits and on-site inspections.