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Human Resource Executive- Renewable 1 Year Contract

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Subang Jaya, Malaysia
RM 3,000 - RM 3,200 / Per Mon

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Responsibilities

- Read, understand and ANALYZE client process as per the business rules.

- Execute the process accurately and timely as a hands-on processor.

- Good Communication and must have customer/candidate facing experience & experience of using telephony to speak with clients

- Escalate issues and seek advice when faced with complex issues/problems.

- must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

- must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make IT more effective and transparent.

- Always demonstrate the highest level of customer service.

- Pay close attention to detail and follow through to resolve any outstanding issues.

- Goes beyond immediate requests and activities to ensure both own and related tasks are completed.

- ensure and maintain the security and confidentiality of client data.

- Update client applications accurately and quickly in accordance with the appropriate User Guides.

- understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & Benefits Administration

- follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.

- Participate in Team building activities.

Update employee termination movement and personal data changes in SAP.

Process employee queries related to the employee life cycle, employee services, competency & performance over email and phone.

Generate termination letter

Enter and maintain hire data in SAP.

Support workforce and talent deployment business decisions from a data admin and support perspective.

Generate and analyze HR reports on weekly, monthly, quarterly or yearly basis based on business requests.

Escalate non-standard or exception requests for approval/ issues in timely manner regarding HR-related matters.

Adhere to Payroll checklist throughout the process and confirm all necessary checks and controls have been applied.

Perform post payroll reporting and support clarifications

Skills & Experience Required

Bachelor's degree required

5 years experience in HR

standard benefit

allowance