Human Resource Executive- Renewable 1 Year Contract
Responsibilities
- Read, understand and ANALYZE client process as per the business rules.
- Execute the process accurately and timely as a hands-on processor.
- Good Communication and must have customer/candidate facing experience & experience of using telephony to speak with clients
- Escalate issues and seek advice when faced with complex issues/problems.
- must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
- must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make IT more effective and transparent.
- Always demonstrate the highest level of customer service.
- Pay close attention to detail and follow through to resolve any outstanding issues.
- Goes beyond immediate requests and activities to ensure both own and related tasks are completed.
- ensure and maintain the security and confidentiality of client data.
- Update client applications accurately and quickly in accordance with the appropriate User Guides.
- understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & Benefits Administration
- follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.
- Participate in Team building activities.
Update employee termination movement and personal data changes in SAP.
Process employee queries related to the employee life cycle, employee services, competency & performance over email and phone.
Generate termination letter
Enter and maintain hire data in SAP.
Support workforce and talent deployment business decisions from a data admin and support perspective.
Generate and analyze HR reports on weekly, monthly, quarterly or yearly basis based on business requests.
Escalate non-standard or exception requests for approval/ issues in timely manner regarding HR-related matters.
Adhere to Payroll checklist throughout the process and confirm all necessary checks and controls have been applied.
Perform post payroll reporting and support clarifications
Skills & Experience Required
Bachelor's degree required
5 years experience in HR
standard benefit
allowance