Key Responsibilities:- Stay updated with the latest trend, methods, workflows, source and technologies in fraud detection and prevention
- Review, examine and analyze complex data to identify signals, patterns and inconsistencies that suggest fraud.
- Understand and analyze the typical behavior of users to detect deviation that might indicate fraud
- Identify root causes and find complementary solutions that will help mitigate and and prevent fraudulent activities
- Review, identify and analyze activities, connections and relationships between entities to spot anomalies and detect fraudulent actions and networks
- Gather information and evidence from multiple sources, document investigation and findings comprehensively, and create models and update existing ones to tackle ever changing fraud vectors
- Maintain high levels of confidentiality while performing investigations
- Communicate effectively with stakeholders, proactive report of system or policy loopholes, work with internal to enhance fraud prevention measure and fraud detection capabilities
- Ensure that fraud detection measures comply with relevant laws and regulations
- Provide structured feedback and recommendations for process improvement on an ongoing basis
Qualification & Skills Required:- Experience: preferably with 2 years of working experience in related fields. However, fresh graduates are encouraged to apply
- Education:minimum diploma, preferably with a college degree
- Attributes:
- High ethical standards and integrity to handle confidential and sensitive information responsibly
- Ability to handle multiple tasks and complex cases in high volume queues
- Ability to work under pressure and adapt quickly to adverse situations
- Willingness to learn and adapt to changes in a fast-paced environment
- Ability to detect vulnerabilities in existing and new products and features and anticipate the ever-evolving fraudulent behaviors
- Ability to remove personal bias to focus on fact-based investigations and remain impartial in sensitive situation involving users
- Ability to analyze complex data, identify patterns and draw conclusions and give suggestions
- Skills:
- Strong written and verbal communication skills in English
- Organized, analytical and meticulous attention to details to spot anomalies and discrepancies
- Strong critical thinking, great judgment & decision-making skills
- Strong investigative ability, due diligence, internet research skills
- Logical thinking, excellent judgment and ability to make quick accurate decisions
- Familiar with Google Workspace products (Google Sheet/ Slides/ Doc, etc.)
- Flexibility: Able to work on shift, early morning, evenings, weekends and public holidays
