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Customer Service Executive
RM 2,000 - RM 3,000 / Per Mon
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- Provide exceptional customer service
- Able to evaluate and appraise goods
- Able to address customers inquiries effectively
- Evaluate and appraise items for pawning, selling, or buying.
- Explain loan terms, interest rates, and repayment policies.
- Handle cash transactions and maintain accurate records.
- Ensure compliance with regulations and company policies.
- Organize and manage pawned items and merchandise.
- Resolve customer concerns and disputes.
- Promote additional services and sales.
- Maintain shop cleanliness and security.
- Achieve at least SPM education
- Customer service or retail experience (pawn shop experience is a plus).
- Fresh graduate is welcome to apply
- Able to communicate in Bahasa Malaysia and English
- Good teamworking and communication skills
- Understanding concept of valuation of goods
- Honest, detail-oriented, and responsible.
- EPF/SOCSO
- Annual leave
- Medical leave
- Huge opportunity growth towards management level.
- Individual and overall company performance bonuses.