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Customer Service Executive

RM 2,000 - RM 3,000 / Per Mon

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  • Provide exceptional customer service
  • Able to evaluate and appraise goods
  • Able to address customers inquiries effectively
  • Evaluate and appraise items for pawning, selling, or buying.
  • Explain loan terms, interest rates, and repayment policies.
  • Handle cash transactions and maintain accurate records.
  • Ensure compliance with regulations and company policies.
  • Organize and manage pawned items and merchandise.
  • Resolve customer concerns and disputes.
  • Promote additional services and sales.
  • Maintain shop cleanliness and security.
  • Achieve at least SPM education
  • Customer service or retail experience (pawn shop experience is a plus).
  • Fresh graduate is welcome to apply
  • Able to communicate in Bahasa Malaysia and English
  • Good teamworking and communication skills
  • Understanding concept of valuation of goods
  • Honest, detail-oriented, and responsible.
  • EPF/SOCSO
  • Annual leave
  • Medical leave
  • Huge opportunity growth towards management level.
  • Individual and overall company performance bonuses.