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Lead Analyst, FAM

Salary undisclosed

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About the Role - Provide day to day SAP functional services covering Financial Asset Management/ Treasury and Risk Management, Market Risk Analysis (MRA), Cash Management (CM) and Bank Communication Management (BCM) for AIA Business Units. - Ensure solutions are consistent with regional template and ensure regional solution architecture team is aligned. - Perform BAU Activities – Incident and Service Request: - Perform diagnosis / investigation / troubleshooting/ enquiries. - Perform configuration changes/ fixes or work closely with vendors where necessary to resolve incident. - Resolve and close ticket within Service Level Agreement (SLA) and ideal Turn Around Time (TAT) - Perform BAU Activities – Fast Track Change Request - Develop & update Change Scope Analysis (CSA) and documentation (i.e. Functional Specification Documentation (FSD)). - Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary). - Prepare test scenarios & acceptance criteria. - Inform on readiness for Production deployment. - Prepare & submit Change Deployment Template. - Close ticket upon successful Production deployment. - Perform BAU activities as per defined in accordance to GASC USC-Finance policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally simple to complex scenarios. - Ensure solutions are consistent with regional design architecture. - Positive collaboration with all stakeholders on BAU related matters. - Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as SAP ambassador. - Provide training to end users (where necessary). - May require short term travel, active standby, and shift arrangements. - Supporting Team Manager on work assignments as per required. Minimum Job Requirements: Education: - Bachelor’s degree in Information Systems/ Computer Science/ Business or Accounting equivalent discipline. Experience: - Minimum 4 years’ relevant experience in regional solution / system support with SAP focus across the APAC region. - Strong understanding of Treasury and Risk Management, Cash Management, Bank Communication Management, Market Risk Analysis will be added advantage. - Have experienced supporting various Product types for money market, securities, derivatives, forex. - Relevant SAP Centre of Excellence/ Shared Service experience and End-user support track record. - Applied accounting / business knowledge in IFRS. - Managing communication with key stakeholders (i.e. finance business users). Certifications / licenses Relevant SAP certification. Additional skills: - SLA familiarity and performance driven work culture. - Proficient communication & presentation skills. - Strong problem solving and analytical skills. - Good team player, self-starter, proactive and resourceful. - Able to work extended hours when required.