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Tele Marketing Personal
RM 5,000 - RM 5,000 / month
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Responsibilities
- Make calls: Make outbound calls to potential customers, or answer inbound calls from customers
- Provide information: Answer questions about products and services, and explain pricing
- Process sales: Take payments for products and services, and process credit card payments or online transfer.
- Follow up: Maintain a list of potential customers and follow up with them
- Handle customer issues: Respond to customer feedback and complaints, and investigate issues with orders
- Stay up to date: Keep current on industry developments, and maintain knowledge of products and service
Skills
- Communication: Excellent communication and customer service skills
- Resilience: Patience and resilience, as telemarketers may experience frequent rejection
- Interpersonal skills: The ability to engage with potential customers and build relationships.
- Organizational skills: The ability to multitask and manage a list of potential customers