![](https://resources.wobbjobs.com/uploads/company-logo/company_logo_image/c2185d31-88f0-4780-a015-9ec51f87209d/idynamics-software-sdn-bhd-1608359208.png)
Software Support Internship
- Internship, onsite
- Idynamics Software Sdn Bhd
- Seremban, Malaysia
Salary undisclosed
Checking job availability...
Original
Simplified
- Handle software-related requests for assistance (problems)
- Takes and manages requests that come in by phone, email or through the support ticketing
- Troubleshoot software and identify root causes of software problems
- Analyze software related issues and propose solutions
- Fix software problems and test (verify) solutions prior to implementing them
- Obtain and log customer feedback for the purpose of process improvement
- Document software support activities thoroughly, accurately, and in a timely manner