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Branch Manager @ Assistant Branch Manager.
RM 6,000 - RM 6,000 / month
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About the role
We are seeking an experienced Outlet Manager or Assistant Outlet Manager to join our dynamic retail team at Suria Jerai Electrical Sdn Bhd. This is a full-time position based in Penang and will be responsible for the day-to-day operations and management of one of our retail outlets.
What you'll be doing:-
- Overseeing all aspects of retail store operations, including staff management, inventory control, customer service, and sales targets.
- Developing and implementing strategies to improve store performance, increase revenue, and enhance the customer experience.
- Ensuring compliance with company policies, procedures, and relevant industry regulations.
- Providing coaching and training to store personnel to enhance their skills and drive team performance.
- Analyzing sales data, identifying trends, and making data-driven decisions to optimize store operations.
- Collaborating with the head office team on various projects and initiatives.
- Maintaining a safe and organised work environment for both customers and employees.
What we're looking for:-
- Minimum 3-5 years of experience in a retail management or assistant management role, preferably in the electrical or consumer goods industry.
- Strong leadership and people management skills, with the ability to motivate and develop a team.
- Excellent customer service orientation and problem-solving abilities.
- Proficient in inventory management, sales forecasting, and financial analysis.
- Familiarity with retail technology, such as point-of-sale systems and inventory management software.
- Exceptional communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
- Adaptable and able to thrive in a fast-paced, dynamic retail environment