
Customer Service Specialist
RM 3,800 - RM 4,300 / month
Checking job availability...
Original
Simplified
- Monitor and reply to the current customer service account information.
- Categorize the feedback problems and deal with them according to the SOP.
- If cases can't be processed, hand them over to the corresponding L2 support.
- Customer service and security alarm response.
- SPM, fluent in Mandarin & Cantonese, and basic English, and computer background are preferred.
- Good Communication Skills, Problem-Solving Skills, Organizational Skills, Team Spirit, etc.
- Able to work night shift preferred. No midnight shift.
- Able to work at office preferred.
- Able to immediately start work preferred.
- Fresh grads are welcome to apply.
- Responsibility
- Working Time
From 9 a.m. to 10 p.m., the work schedule is 8 hours a day, 5 days a week. No midnight shift.
- Annual Leave and Sick Leave
- Traffic Allowance
- EPF and SOCSO
- Medical & Insurance Coverage
- Additional Benefits
- Allowance Provided
- Training Provided