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Customer Service Specialist

RM 3,800 - RM 4,300 / month

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  • Monitor and reply to the current customer service account information.
  • Categorize the feedback problems and deal with them according to the SOP.
  • If cases can't be processed, hand them over to the corresponding L2 support.
  • Customer service and security alarm response.
  • SPM, fluent in Mandarin & Cantonese, and basic English, and computer background are preferred.
  • Good Communication Skills, Problem-Solving Skills, Organizational Skills, Team Spirit, etc.
  • Able to work night shift preferred. No midnight shift.
  • Able to work at office preferred.
  • Able to immediately start work preferred.
  • Fresh grads are welcome to apply.
  • Responsibility
  • Working Time

From 9 a.m. to 10 p.m., the work schedule is 8 hours a day, 5 days a week. No midnight shift.

  • Annual Leave and Sick Leave
  • Traffic Allowance
  • EPF and SOCSO
  • Medical & Insurance Coverage
  • Additional Benefits
  • Allowance Provided
  • Training Provided