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FRONT OFFICE MANAGER
Salary undisclosed
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He is the head of the department. He ensures the smooth running of the department He sees to it that his staff reports to duty in time and in proper uniform. He ensures that courteous and personalized service is given to the guests by his staff. He deals with front office correspondence on reservations, enquiries, room booking etc. He is responsible for the upkeep of the front desk, lobby manager’s desk and their equipment. He deals with the complaints against his staff and other complaints of the guests. Participants in the selection of F O Personnel Conducts regularly scheduled meeting of F O Personnel.