Boutique Sales Executive

Location: Selangor - Botanik, T.Panglima, Banting, Semenyih, Seri Muda. Key Responsibilities: 1. Operational Management - Oversee the day-to-day operations of retail stores in the assigned area to ensure efficient processes and customer satisfaction. - Monitor compliance with company policies, procedures [SOP], and standards. - Implement strategies to optimize inventory levels, stock rotation, and loss prevention. 2. Sales & Financial Performance - Drive sales performance to meet and exceed store targets for revenue, profitability, and growth. - Analyze store performance data to identify trends, issues, and areas for improvement. 3. Inventory Control - Ensure accurate inventory management in all stores by monitoring stock levels and turnover rates. - Collaborate with Shop Supervisor to conduct regular inventory count [Bi-monthly] and maintain optimal stock levels. - Analyze inventory data to identify trends, minimize overstocking, and ensure timely restocking of products. 4. Staff Development & Leadership - Recruit, train, and mentor store managers and staff to ensure they meet performance expectations. - Conduct regular performance reviews and provide feedback and coaching to improve productivity and morale. - Foster a positive and customer-focused culture across the stores. 5. Customer Service & Experience - Ensure all stores in the area deliver exceptional customer service and maintain high standards of store presentation. - Monitor customer feedback and implement initiatives to improve customer satisfaction. 6. Marketing & Merchandising - Work with the marketing team to implement promotional campaigns and events within the stores. - Ensure proper merchandising and display techniques are used to maximize sales opportunities include Festival’s Window Display - Bi-weekly change the Visual Merchandise as per request 7. Strategic Planning & Execution - Contribute to the development of the retail strategy, including expansion plans, product assortment, and marketing initiatives. - Implement store policies and ensure alignment with overall business goals and objectives. 8. Compliance & Risk Management - Ensure all stores comply with health and safety regulations, labor laws, and company policies. - Manage any risk-related issues, including theft, accidents, or store security Qualification: - Minimum Qualification: Bachelor’s degree in Business, Retail Management, or related field. - At least 2 years in a multi-store supervisory role.2 year of relevant working experience. - Willing to learn, possess valid driving license, willing to travel. - Independent, takes initiative and is self-motivated. - Detailed oriented and good time management skills is required - Willing to participate in company activities/events. - Computer literate and proficient in Ms. Office (Excel/Word) - Able to work on weekends, public holidays depending on business needs - 5 days work 主要职责 1. 运营管理 - 监督指定区域内零售店铺的日常运营，确保高效运作和客户满意度。 - 监控公司政策、标准操作流程（SOP）和规范的执行情况。 - 实施库存优化、存货周转及损耗防范策略。 2. 销售与财务业绩 - 推动销售业绩，确保门店收入、盈利能力及增长目标的实现。 - 分析店铺业绩数据，识别趋势、问题及改进机会。 3. 库存控制 - 确保所有店铺的库存管理准确无误，监控库存水平和周转率。 - 与店长合作，进行每两个月一次的库存盘点，保持最佳库存水平。 - 分析库存数据，减少库存积压，并确保产品及时补货。 4. 员工发展与领导力 - 招聘、培训和指导店铺经理及员工，以确保他们达到绩效预期。 - 定期进行绩效评估，并提供反馈和辅导，以提高生产力和士气。 - 营造积极的工作氛围，并推动客户至上的文化。 5. 客户服务与体验 - 确保所有门店提供卓越的客户服务，并保持高标准的店铺展示。 - 监控客户反馈，并实施改善客户满意度的举措。 6. 营销与商品陈列 - 与市场团队合作，在店铺内实施促销活动和市场推广。 - 确保使用适当的商品陈列和展示技巧，以最大化销售机会，包括节日橱窗展示。 - 每两周根据要求调整视觉陈列。 7. 战略规划与执行 - 参与制定零售战略，包括扩展计划、产品组合及市场营销策略。 - 执行店铺政策，并确保与整体业务目标一致。 8. 合规与风险管理 - 确保所有门店符合健康安全法规、劳动法及公司政策。 - 管理风险相关问题，包括盗窃、事故或店铺安全问题。 资格要求 - 最低学历：商业管理、零售管理或相关领域的学士学位。 - 至少2年多店铺管理经验或相关工作经验。 - 乐于学习，持有有效驾照，并愿意出差。 - 独立自主，具备主动性及自我激励能力。 - 关注细节，具备良好的时间管理能力。 - 愿意参与公司活动/活动。 - 熟练使用计算机，精通 Microsoft Office（Excel/Word）。 - 能根据业务需求在周末及公共假期工作。 - 每周工作5天。