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Application support (Banking)

RM 5,000 - RM 5,999 / Per Mon

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Job Responsibilities: • Provide application support to meet the service level agreement thus requiring to track problems and ensure speedy resolution to minimize disruption to business operation. • Liaise with Level 2 and in-house tech team or vendor on CR/ Bug Fix. Able to analyze problem and provide long term solution with short term mitigation plan. • Prepare and coordinate the deployment process. Liaise with users and other departments for smooth deployment. • Support disaster recovering testing and execution to achieve the recovery time objective and recovery point objective. • Follow-up on findings and issues to ensure actions are taken, verified and implemented. Requirements: • Bachelor Degree in Computer Science / Information Technology, in any related fields. • Minimum 2 years’ experience in Application Support related functions • Able to work independently and good team player. • Experience with Linux and SQL • Experience with SOA and Web Services (REST/SOAP) will be an added advantage • Has analytical and problem solving capability • Excellent written and verbal communication skills.