SAMPLE COORDINATOR
Salary undisclosed
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1. To check sample request through email/WhatsApp/Wechat. 2. Coordinate with NPD team and warehouse to arrange dispatch of samples to customers. 3. Maintain sample stocks register, pending sample list and other details. 4. Deliver work on time-sample preparation for OEM local and OEM export meet >95% deadlines. 5. M3 system sample requisition (stock allocation, picking list, SIQ, invoice & billing) - numbers of errors, mistakes and complaints that occur per months < 5%. 6. Mounting or packing of samples (loose tiles/chips/presentation board)according to set packing standards for customer pick up/domestic delivery/courier to outstation & export customers) - numbers of errors, mistakes and complaints that occur per months < 5%. 7. Liaise with customer on sample collection & delivery - turnaround time for responding to email or calls within 1 working day. 8. Sample stocking - ensure stock level is sufficient at all times.