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Front Desk Receptionist

  • Full Time, onsite
  • NADI MEDITECH SDN. BHD.
  • Birthday leave and study leave. Employee discounts on services and products., Malaysia
Salary undisclosed

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About Us

NADI Clinic is a premier provider of regenerative medicine and aesthetic treatments. We are committed to deliver exceptional care and personalized experiences for our clients. Our clinic is fully licensed by KKM, CKAPS, and LCP, ensuring that we meet the highest standards of safety and quality in the industry.

At NADI Clinic, we believe in the power of advanced medical solutions to enhance health and beauty. Our dedicated team includes highly skilled regenerative medicine and aesthetic doctors who specialize in a variety of treatments in order to meet the unique needs of each client.

Responsibilities:

  • Ensure timely and accurate scheduling of appointments and efficient patient flow within the clinic.
  • Respond to customer inquiries via phone, email, and WhatsApp with professionalism and efficiency.
  • Manage invoicing, process payments, and conduct end-of-day sales reporting.
  • Responsible for updating patient information and sending reminders for appointment.
  • Collect patient feedback forms and address any feedback or concerns in a timely manner.
  • Support daily administrative tasks and perform ad-hoc duties as assigned.
  • Assist with inventory management and ordering of clinic supplies as needed.
  • Job Requirements:

  • Ability to communicate in both Mandarin and English, other languages will be an advantage
  • Proven experience in customer service will be considered a plus.
  • Excellent computer skills, including proficiency with Microsoft Office.
  • Well-organized and responsible, with strong problem-solving abilities.
  • Ability to work under pressure.
  • Preferably a detailed oriental and fast learner.
  • Benefits:

  • Attractive monthly remuneration and benefits package.
  • Medical, dental and optical benefits.
  • Performance bonus and increment.
  • Additional leave; Birthday leave and study leave.
  • Employee discounts on services and products.