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Online Sales Executive (Health & Beauty Products)

RM 3,500 - RM 4,000 / month

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Are you driven, ambitious, and ready to fast-track your career? Join our vibrant team as a Online Sales Executive (Health & Beauty Products) and be part of a company that rewards high performers with rapid career progression, exciting opportunities, and a chance to lead a team in the future!

Responsibilities

  • Identify opportunities to streamline and automate sales processes for better customer experience and operational efficiency.
  • Work with internal teams to implement automation tools and optimize sales workflows.
  • Respond promptly to customer inquiries via phone, email, chat, and social media.
  • Assist customers with order tracking, delivery status updates, and return processing.
  • Resolve post-purchase complaints and issues, ensuring customer satisfaction.
  • Provide accurate information regarding product care, usage, and return policies.
  • Document customer interactions and transactions in our CRM system.
  • Collaborate with other departments, such as logistics and product teams, to resolve complex customer issues.
  • Maintain a high level of product knowledge to better assist customers with post-purchase queries.

  • Ability to speak, write, and read Mandarin is a must.
  • SPM or equivalent.
  • Fresh Graduates are encourage to apply.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle stressful situations and manage multiple tasks simultaneously.
  • Strong attention to detail and organizational skills.
  • A positive attitude and a team player mentality.
  • Training Provided
  • KWSP and SOCSO
  • Fast-track promotion opportunities for those who demonstrate exceptional performance and potential.
  • Annual Leave