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- Assist with troubleshooting and resolving hardware, software, and network issues.
- Provide support to end-users for IT-related inquiries and technical problems.
- Help install, configure, and maintain computer systems, servers, and software.
- Assist in managing and monitoring the company’s IT infrastructure, including networks, databases, and applications.
- Perform routine backups, data recovery, and maintain system security protocols.
- Assist with the development and documentation of IT processes, procedures, and best practices.
- Collaborate with other departments to provide technical support and improve IT-related processes.
- Stay up-to-date on industry trends and emerging technologies.
- Currently pursuing or recently graduated with a degree in Information Technology, Computer Science, or a related field.