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Client Services Manager
RM 4,000 - RM 6,000 / month
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What you'll be doing
- Meet and liaise with your assigned clients to discuss and identify their advertising requirements
- Proactively identify and address client needs, requirements, and challenges
- Work closely with the internal teams that meets the client's brief and budget
- Collaborate cross-functionally to deliver seamless, high-quality client experiences
- Regularly review client accounts to identify new opportunities and potential risks
- Maintain detailed records of all client interactions and activities
- Provide timely and accurate reporting on client performance and satisfaction
- Support the development of client-facing resources and materials