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Client Services Manager

RM 4,000 - RM 6,000 / month

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What you'll be doing

  • Meet and liaise with your assigned clients to discuss and identify their advertising requirements
  • Proactively identify and address client needs, requirements, and challenges
  • Work closely with the internal teams that meets the client's brief and budget
  • Collaborate cross-functionally to deliver seamless, high-quality client experiences
  • Regularly review client accounts to identify new opportunities and potential risks
  • Maintain detailed records of all client interactions and activities
  • Provide timely and accurate reporting on client performance and satisfaction
  • Support the development of client-facing resources and materials