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Inbound Sales Representative (English Speaker) - Cs Exp Needed
RM 3,000 - RM 4,000 / month
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- Inbound Calls: Handle incoming calls while maintaining strong sales and customer experience throughout the interaction.
- Consultative Selling: Identify customer needs and recommend new products or services to support their business success.
- Issue Resolution: Provide solutions within our support scope or guide customers to third-party or paid services when necessary.
- Troubleshooting: Resolve issues with client products on the first call whenever possible.
- Performance Metrics: Achieve targets in First Call Resolution, Conversion Rates .NET Promoter Score, and New Sales.
- Interpersonal Skills: Excel in communication, multitasking, and prioritizing in a fast-paced, high-volume environment.
- Consultative Selling: Identify customer needs and recommend new products or services to support their business success.
- Education: SPM holders are welcome, provided they have strong English skills.
- Fresh Graduates: Fresh graduates are encouraged to apply, especially if they have a keen interest in sales—personality will be a key factor.
- Sales Experience: Previous sales experience is an added advantage.
- Fresh Graduates: Fresh graduates are encouraged to apply, especially if they have a keen interest in sales—personality will be a key factor.
- Language allowance RM300
- Training provided
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Annual Leave
- Medical Leave
- Career Progression
- World Class Training provided (Soft skill, system, SOP and product knowledge)